The 12 Traits of Successful Social Marketers
Social media marketing has become a cornerstone of business success, offering unprecedented opportunities to connect with audiences, build brand awareness, and drive growth. There are more than three billion active monthly users on Facebook alone, and learning how to become a good social media marketer means connecting with a chunk of those people.
However, succeeding in this field requires more than just posting content; it demands a unique blend of creativity, strategy, and resilience.
If you’ve ever wondered how to become a good social media marketer, the answer lies in developing specific characteristics that set successful marketers apart. It doesn’t matter if you’re just starting out or looking to improve your skills; these traits will guide you toward becoming an influential social marketer.
This article examines 12 essential traits that can help you survive and excel in the competitive world of social media marketing.
Quick Takeaways
- Standing out on social media involves creating engaging, unique content and keeping your posts fresh and relevant.
- Using data analysis to evaluate the success of your campaigns helps track performance metrics, allowing you to refine strategies and achieve better results.
- Prioritizing your customers’ needs and feedback can drive your social strategies, ensuring your marketing efforts resonate with your audience.
- Setting clear business objectives for your social media efforts helps integrate social media into your broader marketing plan, driving meaningful business outcomes.
1. Creativity and Innovation
Creativity is your ticket to standing out in a crowded space. With countless brands vying for attention, those who think outside the box and create fresh, imaginative ideas are the ones who capture the audience’s interest.
This creativity is vital as you learn how to become a good social media marketer because it allows you to craft unique content that appeals to your followers. It also makes your brand memorable and engaging.
Innovation goes hand-in-hand with creativity, as you’ll experiment with new formats, trends, and strategies. You might begin by incorporating the latest viral challenge into your marketing or using cutting-edge tools to create interactive posts.
Regardless of your strategy, an innovative mindset helps you keep your content relevant and exciting. Consistently pushing the boundaries of what’s possible keeps your audience engaged, fosters brand loyalty, and maintains a competitive edge.
2. An Analytical Mindset
Developing an analytical mindset is crucial as you figure out how to become a good social media marketer. Creativity gets the ball rolling, but data analysis ensures your efforts are hitting the mark.
Examining the numbers behind your campaigns helps you determine what’s working and what needs improvement. This task involves tracking metrics like engagement rates, follower growth, and conversion rates to assess the effectiveness of your content and strategies.
Google Analytics and social media analytical tools from platforms like Facebook, Instagram, and Twitter provide valuable data. These tools help you see which posts drive the most traffic, what time your audience is most active, and how your campaigns perform overall.
This information drives informed decision-making and optimizes your strategies to achieve better results. Understanding the data behind your actions is crucial in refining your approach and ensuring long-term success.
3. Customer-First Approach
A customer-first approach is one of the most important aspects of social marketing. Having a customer-centric mindset is more rare than you might imagine. It’s also required to drive meaningful change within the organization and effectively generate marketing results that are important to the business.
Serve the customer, and you serve the business. Without this, effective social strategies are simply impossible.
4. Search Marketing Ability
Search engine optimization is the most important tool in any marketer’s arsenal. It’s a vital skill for understanding how to rank for search terms in Google. It also reflects a desire to know how your customers find you and what information they need.
5. Walk-the-Walk
Marketers who walk the walk might not be experts at using all the tools, but they have found the ones that work for them. They have figured out how to balance the line between their personal and professional brand.
These people read blogs and test the new tools. And you know where to find them.
Blogging is an essential tool for any social marketer to learn how to walk the walk. For others, micro-blogging might be enough to stay connected.
6. Customer-Service Urgency
When someone asks your company’s Twitter account a question, you better have an answer. The customer expectation is that there will be a near real-time response.
Response management is the most significant opportunity in social media today. B2C companies have been forced to figure this out in the last couple of years, and now, many B2B companies are catching up.
7. Strategic Thinking
Strategic thinkers set a business objective for their social efforts and track metrics that matter instead of activities to check a box. However, they also see the importance of social media in the larger business landscape.
8. Agents of Change
Successful social media marketers often start testing social tools before all the buzz and quickly realize the change they would cause for marketers and companies alike. However, the desire to lead that change makes a difference as you learn how to become a good social media marketer.
9. Marketers Are Publishers
The best social media marketers know that instead of creating 20-page whitepapers and 50-minute webinars, they can look at a content strategy where 140-character tweets, 2-minute YouTube videos, and photos on Facebook will help them achieve their business objectives.
Great marketing serves an audience, not just with brochure-ware, but with valuable content people want and need.
10. Focus on Integrated Marketing
Successful marketers want to create more than just amazing social media strategies; they want to drive social media into the core of the marketing discipline and their business DNA. They realize that all marketing is digital and all their content is connected.
11. The Sociology of Social
Great marketers realize that social tools have enabled collaboration, connections, and networks to transform people and their place in our socio-economic and geo-political world.
They want to transform their companies into social businesses to meet the changing consumer landscape. These people also realize that social changes impact business decision-makers who buy gum, cereal, and cars. They know that social changes everything, not just marketing.
12. A Willingness to Adapt
The brightest marketers realize that they don’t have all the answers. They work to drive consumer-generated content and crowd-sourced innovation at their companies. They know it is all about you and not them or their companies.
Start Getting Social Today
In social media marketing, success comes down to a foundation of traits like creativity, strategic thinking, and an analytical mindset. Mastering these 12 traits helps you create content that appeals to your audience, make data-driven decisions, and make changes on the fly.
You can also ask for help if you aren’t reaching your social media marketing goals. Marketing Insider Group offers a Social Media Content and Management Service where we create content, handle the analytics, and engage with your audience. Contact MIG to learn more or book a free consultation with our team.
Thanks Michael, a great summary. And I totally agree with your very first point, that having a customer-first mindset is the most important trait — and that it’s far more said than done. The use of social media as a “channel” to simply push out more promotional content is the most blatant type of ineffective social media, but even many more sophisticated approaches, at the end of the day, come down to trying to pull people to sales offers, around which initiatives and campaigns are organized.
Truly being customer-first means starting with real customers and real issues, and then looking for ways to help – even if that means supporting other ways for them to succeed. When it works well, customer-first social media becomes intelligence gathering for new opportunities and the development of new offerings rather than simply pushing what’s on the shelf.
Thanks Rob,
I couldn’t agree more. I always say that you have to “Give to Get” and that you have to really do so with the goal of meeting customer needs vs. the goal of driving sales.
It’s just ironic that the harder you try to sell anything the lower your chances of making the sale become. Unfortunately this is counter-intuitive to many. That’s why customer-first marketing is the only way to get (and keep) customers.
Best,
Michael
Hi Michael,
Well done 😉 I’d add only one point as a personality trait: a curious and fluid mind. SEO is an ongoing process and real time media plus continuous developments absolutely require receptiveness and strong desire to keep pace with new knowledge.
Best wishes,
Francesco
indeed. indeed indeed 🙂 great post.
coffee
open e mail
open browsers
check brenner’s blog
ok can now start the day 🙂
Francesco, It’s so important to really want to stay up to date and to be able to adapt to the tools and techniques that are most effective.
Thanks man. You are too kind. I am now expecting a nice juicy comment from you on each post. I really do appreciate it!
Michael,
Just received an email with one of your blog posts listed as a resource so I clicked it. Wow, glad I did. It is now added to my RSS reader.
Thanks Kevin. Welcome to B2B Marketing Insider. Let me know if there are topics you are interested in hearing more about.
It’s a fairly comprehensive list, Michael! Successful social marketing efforts also require a constant infusion of energy to fully leverage a community’s potential. There needs to be someone (or some very small team) at the strategic center empowered to nurture and whip (in the Congressional sense).
Thanks Carolee, I agree there needs to be energy and no better place to see this than from the leaders in an organization. I would really like to see less social activity because someone’s boss told them to but instead because their boss is leading the way.